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Warranty & service

Learn about DLVARO’s five-year manufacturer’s warranty for covered products, or contact us about maintenance.

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Five-year manufacturer’s warranty

We are committed to ensuring that every product fully meets our quality standards and has passed all our technical and aesthetic checks.

Selected products benefit from the applicable DLVARO warranty. If you would like to repair a product covered by this warranty, please refer to the applicable DLVARO warranty and contact our customer relations team for further information.

Ask about warranty
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Maintenance inquiries

Tell us about your watch and the assistance you need. Contact us to discuss the next steps before sending your watch.

Discuss maintenance

Your statutory consumer rights

As a consumer, you may have statutory rights under the applicable law governing the sale of consumer goods. These statutory rights are not affected by these terms of sale or the applicable DLVARO warranty.

Customer service

Include the model, edition number if available, and a short description of your inquiry.